The Sacred Trees Club - Loyalty Program Terms and Conditions 

Welcome to the Sacred Trees Club, Baobab Collection's exclusive loyalty program designed to enhance your fragrance experience and reward your loyalty. By participating in this program, you agree to the following terms and conditions: 

 

1. General Sales Terms and Conditions

Participants in the Sacred Trees Club acknowledge and accept Baobab Collection's general sales terms and conditions. 

2. Individual Ownership and Account Registration

The Sacred Trees Club is designed for individual ownership. To open an account, participants must register with their name, email and birthday. Each member is required to have a unique email address associated with their account. 

3. Points Accumulation and Benefits

Members can easily earn loyalty points through online shopping on the Baobab Collection website or by making purchases in one of our physical stores. One point is equivalent to one dollar spent. The tiers for benefits are as follows: 

  • The Seedling Member (Up to 499 points): Redeem your points for a special gift.  
  • The Sapling Advocate (500 points to 999): Step into the sophisticated tier with a surprise birthday gift, exclusive pre-access to new collections (48h) and free shipping on redeemed gift. 
  • The Arboreal Guardian (1,000 points to 1,999): Ascend to the realm of refined fragrance with a surprise birthday gift, exclusive pre-access to new collections (48h), access to VIP events and free shipping on redeemed gift.  
  • The Patron of the Sacred Tree (2,000 points or more): Become a true maestro of scents and enjoy unparalleled privileges: a surprise birthday gift, exclusive pre-access to new collections (48h), access to VIP events and archive sales, and free shipping on redeemed gifts. 

Earn Social Behavior Points too!  

  • Earn 50 points when you refer a friend. You will receive it when your friend makes a purchase from Baobab Collection and joins our Loyalty Program. Your friend will also enjoy 50 points after their first order. 
  • Boost your Sacred Trees Club experience by scoring an extra 15 points when you follow any of our accounts (Facebook and Instagram).

The program's rewards, perks, and promotions remain accessible until inventory depletion or the expiration date for time-limited items. Program rewards can also be changed. 

4. Flexibility in Points Redemption

Members can choose when to use their accumulated points, and if they decide to spend them, the balance will be reduced by the redeemed amount. However, the tier benefits continue for the current year of enrollment (12 months, starting when a customer reaches a certain tier).

Here are the different gifts that members can redeem with their points: 

  • Hand cream: 300 points  
  • Hand wash gel: 500 points  
  • Max 10 candle: 1200 points 
  • Duo diffuser 500ml & Max 10 candle: 2500 points  

In the first tier, if no other product is purchased, members must pay for shipping for their gift. In the second, third and fourth tiers they will benefit from free shipping for their gift. 

5. Benefits Retention

Members can choose when to use their accumulated points, and if they decide to spend them, their points balance will be reduced by the redeemed amount. However, the tier benefits continue for the current year of enrollment (12 months, starting when a customer reaches a certain tier).

6. Personal Data Protection

Baobab Collection values your privacy. Any personal data collected during your participation in the Sacred Trees Club will be used solely by Baobab Collection and will not be shared, sold, or disclosed to third parties without your consent. 

7. Communication about the Program

Baobab Collection will communicate important information and updates about the Sacred Trees Club program via email and/or SMS. Members are responsible for keeping their email address or phone number up to date to receive program-related communications. 

8. Validity Period

The Sacred Trees Club membership begins on the date of enrollment. When you create an account on our website, you automatically become a member of the Sacred Trees Club, and your tier is determined by the points you earn. You stay in your current tier for a 12-month period. After this period, your tier will be recalculated based on points earned within this 12-month period.

9. Claiming Rewards

To claim physical rewards, members go on the Baobab Collection US website or in a physical Baobab Collection store.

For an online purchase: In the first tier, if no other purchase is made, members have to pay for shipping for their gift. In the second, third and fourth tiers they will benefit from free shipping for their gift. 

10. Reselling and Returns

Free gifts received as part of the Sacred Trees Club rewards cannot be resold or returned. Baobab Collection reserves the right to take appropriate action in case of violation. 

11. Modification and Termination

Baobab Collection reserves the right to modify or terminate the loyalty program at any time. Members will be notified of any changes in advance. 

12. Compliance

Participants are expected to comply with the terms and conditions outlined herein. Any violation may result in the termination of membership. 

By participating in the Sacred Trees Club, you acknowledge that you have read, understood, and agreed to these terms and conditions. 

For further inquiries or assistance, please contact our customer service:  

Thank you for being part of the Sacred Trees Club!